Apex Navigator Privacy Policy
Last updated: August 28, 2026
This Privacy Policy explains how Apex Navigator LLC ("we," "us," or "our") collects, uses, shares, and protects information about you when you visit apexnavigator.com, book a strategy session, communicate with us, or participate in any of our programs. By using our website or services, you agree to the practices described here.
1. Personal Identification Information We Collect
We collect information in the following ways:
- Information you give us. Your name, email address, phone number, business details, capital range, and anything else you submit through our forms, applications, booking pages, chat widget, or during calls with our team.
- Payment information. When you enroll in a program, our payment processors collect your billing details. We do not store full card numbers on our systems.
- Usage data. Your IP address, browser type and version, device type, operating system, referring page, pages viewed, links clicked, and time spent on each page.
- Communications. Records of your emails, text messages, chat conversations, and call notes, including recordings of coaching or strategy calls where we notify you that recording is taking place.
- Cookies and tracking technologies. Identifiers set by us and by third parties to remember your session, measure advertising performance, and analyze site traffic.
You may browse most of our website without providing personal information. If you decline to provide certain information, we may not be able to schedule a call or deliver a program to you.
2. How We Use Collected Information
We use the information we collect to:
- Schedule, confirm, and conduct strategy sessions and coaching calls;
- Deliver, support, and improve our programs and materials;
- Process payments and manage payment plans;
- Respond to your questions and provide customer support;
- Send transactional messages about your account, purchase, or scheduled calls;
- Send marketing communications about our programs, offers, and updates, where permitted;
- Measure and improve the performance of our website and advertising;
- Detect and prevent fraud, abuse, and violations of our Terms of Service;
- Comply with legal, tax, and regulatory obligations.
3. Sharing Your Personal Information
We do not sell or rent your personal information. We share it only in the following circumstances:
- Service providers. Vendors who operate our business on our behalf — CRM and marketing automation, scheduling, chat and messaging, hosting, learning platforms, analytics, advertising, and payment processing — under contracts that require them to protect your information and use it only for the services they provide to us.
- Coaches and staff. Team members who need the information to deliver the program you enrolled in.
- Legal requirements. When required by law, subpoena, or government request, or to establish, exercise, or defend legal claims.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- With your consent. Any other sharing you specifically authorize.
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
4. Cookies and Tracking Technologies
We and our partners use cookies, pixels, and similar technologies to keep your session active, remember preferences, understand how visitors use the site, and measure the effectiveness of our advertising. Some of these technologies are operated by third parties, including advertising and analytics platforms, which may combine the data with information they hold from other sources.
You can disable or delete cookies through your browser settings. Some parts of the website may not function properly if you do. Where required by law, we request consent before setting non-essential cookies.
5. Third-Party Websites
Our website, emails, and program materials may contain links to sites and services we do not operate, including Amazon, suppliers, software vendors, social platforms, and scheduling or payment providers. Advertisements and embedded content on our pages may also link elsewhere.
We are not responsible for the content, security, or privacy practices of those third parties, and this Policy does not apply to them. We encourage you to read the privacy policy of any site you visit through a link from ours.
6. Data Security
We use appropriate technical and organizational measures — including access controls, encrypted transport, and vetted vendors — to protect personal information against unauthorized access, alteration, disclosure, or destruction.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you provide information to us at your own risk. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.
7. Data Retention
We keep personal information for as long as needed to provide the Services, maintain business and financial records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we delete it or de-identify it.
8. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request a portable copy of information you provided to us;
- Object to or restrict certain processing;
- Opt out of marketing communications at any time;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, email support@apexnavigator.com. We will verify your identity before responding and will answer within the timeframe required by applicable law. We will not discriminate against you for exercising a privacy right.
9. Children's Privacy
Our website and programs are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.
10. SMS and Mobile Messaging Privacy
We do not sell, rent, or share mobile phone numbers or SMS consent with any third party for their own marketing purposes. Phone numbers collected for text messaging are used only to communicate with you on behalf of Apex Navigator, and are shared only with the messaging service providers that deliver those messages for us.
When you provide your phone number and opt in, you may receive text messages about your scheduled call, your enrollment, program updates, and offers. Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out of further messages, or HELP for assistance. You can also email support@apexnavigator.com. Opting out of texts does not remove you from email communications, and does not affect transactional messages required to deliver a service you purchased.
Consent to receive text messages is never a condition of purchasing any program.
11. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices, technology, or legal requirements. Updates take effect when posted on this page with a revised date. Where a change is material, we will make reasonable efforts to notify you by email or through the website. We encourage you to review this page periodically.
12. Your Acceptance of These Terms
By using this website or our services, you acknowledge that you have read this Privacy Policy and agree to it, together with our Terms of Service. If you do not agree, please do not use the website or our services. Your continued use after any change to this Policy constitutes acceptance of that change.
13. Contact Us
Questions, requests, or concerns about this Privacy Policy or about how we handle your information:
Apex Navigator LLC
254 Chapman Rd, Ste 208 #13891
Newark, DE 19702
support@apexnavigator.com
apexnavigator.com